Gd99's Privacy Policy — Your data, our responsibility

1 What Data We Collect

When you create an account or use the gd99 platform, we collect certain necessary information. This data is used solely to improve your service quality and maintain a safe gaming environment. We never ask for information we don't need.

Information Provided Directly by You

• Full name, date of birth, and gender
• Email address and mobile number
• Residential Address
• National ID or passport number (for KYC verification)
• Payment details (Mobile Banking/Nagad number, bank account)

Automatically Collected Information

• IP address and device type
• Browser information and operating system
• Platform activity logs (login times, game history)
• Cookies & Session Data

2 How Information Is Used

Gd99 uses collected data only for specific purposes. No data is ever used for advertising or unrelated purposes. Our core data use purposes are:

• Account management: Creating, securing, and maintaining your profile.
• Transaction Processing: Processing deposits, withdrawals, and bonuses.
• Legal compliance: KYC verification and anti-money laundering compliance.
• Service Improvement: Analyzing user experience and improving the platform.
• Security: Fraud detection and prevention.
• Contact: Sending important updates and support messages.
• Promotional Offers: Bonuses and promotions tailored to your preferences (subject to consent).

3 How Long Information Is Retained

Gd99 does not retain your data longer than necessary. However, certain information may be kept for a defined period to meet legal obligations and security requirements.

• Transaction records are retained for a minimum of 5 years after account closure.
• KYC documents may be retained for up to 7 years to meet legal requirements.
• Data for active accounts is retained for as long as the account remains open.
• Non-legal data from accounts inactive for more than 12 months may be deleted.

4 Who Information Is Shared With

Gd99 never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:

Payment Processors

To process deposits and withdrawals, necessary information is shared with Mobile Banking, Nagad, Rocket, and our banking partners. These institutions operate under their own strict privacy policies.

KYC Verification Service

Limited information may be shared with a licensed third-party KYC provider for identity verification purposes. This data is used solely for verification.

Law Enforcement

We are legally obligated to provide information to government or regulatory authorities when required by a valid legal order or investigation.

5 Cookie Policy

Gd99 uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.

Cookies We Use

• Essential cookies: Login sessions and security tokens — the site cannot function without these.
• Analytics Cookies: To understand which sections of the site are used most frequently.
• Preference Cookies: To remember your language preferences and settings.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the availability of certain features.

6 Security Measures

Gd99 uses industry-standard technologies and processes to protect your data. Our security measures include:

• 256-bit SSL/TLS encryption — across all data transfers.
• Passwords are bcrypt-hashed — they are never stored in plain text.
• Two-Factor Authentication (2FA) available.
• Automated alerts for suspicious login activity.
• Regular penetration testing and security audits.
• Restricted access — only authorized staff may view sensitive information.

7 Your Rights

Gd99 believes you have full control over your personal data. Your key rights are outlined below:

8 Protection of Minors

Gd99 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration and confirmed again during the KYC process.

If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted. If you have concerns, please contact our support team.

9 Privacy Policy Updates

Gd99 may update this privacy policy when necessary. Before any significant changes, we will:

• We will post a notice on the website homepage.
• Registered users will be notified by email.
• We will update the "Last Updated" date at the top of this page.

Continued use of gd99 after any changes takes effect constitutes your acceptance of the updated policy. We recommend checking this page periodically.